Trustmary review & overview

Review, testimonial and NPS platform with A/B testing of social proof: collect feedback, turn promoters into testimonials and import reviews from Google and others.

Trustmary sits in the testimonials social proof space and is most often picked for b2b, smb. Below is a quick, no-fluff overview to help you decide if it fits.

Key facts

Who it's for

Trustmary makes most sense for b2b.

• b2b
• smb

Key features

What you actually get with Trustmary, drawn from independent reviews and the vendor's own documentation:

• Collect, manage and display reviews and testimonials (text and video)
• NPS, CSAT and CES surveys with conditional logic and templates
• Import reviews from Google, Facebook and others
• Feedback-to-review pipeline (positive survey respondents invited to public review)
• A/B testing of widget layouts

Integrations

Trustmary connects with Google (import), Facebook (import), CRM and marketing tools and Distribution via email, SMS, QR code, URL, embed.

What makes it stand out

Pairs NPS/CSAT surveys with a feedback-to-review pipeline and A/B-tested social proof.

Who it's best for

B2B and SMB marketers wanting surveys plus testimonial display in one tool.

Strengths & trade-offs

The honest balance for Trustmary, from independent reviews rather than its sales page. We go deeper in the full Trustmary review.

Strengths

• + Free plan available to start
• + Combines surveys (NPS/CSAT/CES) with review collection and display
• + A/B testing of social-proof widgets to optimize conversion

Trade-offs

• - Free plan very limited (~200 monthly widget views, 5 survey responses)
• - Some users find higher tiers expensive
• - Pricing splits into Display/Collect/Full Suite, which can be confusing

Notable facts

Concrete, checkable details rather than marketing claims:

• Founded 2015 in Finland; customers in 100+ countries
• Free plan exists but is heavily capped
• Feedback-to-review pipeline auto-invites happy survey respondents to leave public reviews
• Imports reviews from Google and Facebook

No public affiliate program at the time of writing; this page links to vendor and comparison resources instead.

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