Reputation review & overview
Enterprise reputation experience management (formerly Reputation.com): reviews, surveys, listings, social and a Reputation Score across large multi-location and automotive/healthcare estates.
Reputation sits in the reputation management space and is most often picked for enterprise, multi-location. Below is a quick, no-fluff overview to help you decide if it fits.
Key facts
| Category | Reputation Management |
| Pricing | No public pricing; enterprise/quote-based, annual contracts (reported into the tens of thousands per year for large estates) |
| Best for | enterprise, multi-location |
| Affiliate program | Not confirmed |
Who it's for
Reputation makes most sense for enterprise.
- enterprise
- multi-location
Key features
What you actually get with Reputation, drawn from independent reviews and the vendor's own documentation:
- Enterprise review monitoring, requests and response management with templates
- Surveys, listings and social management
- Reputation Score (Rep Score) and Journey Insights analytics
- Sentiment analysis and social listening
- Multi-location/brand management at scale
Integrations
Reputation connects with Google Business Profile, Major review sites and social platforms, CRM / enterprise data systems and Industry systems (automotive, healthcare).
What makes it stand out
Enterprise reputation experience management with a proprietary Rep Score across large estates.
Who it's best for
Large enterprises and multi-location estates in automotive, healthcare and real estate.
Strengths & trade-offs
The honest balance for Reputation, from independent reviews rather than its sales page. We go deeper in the full Reputation review.
Strengths
- + Enterprise-grade analytics with proprietary Reputation/Rep Score
- + Built for large multi-location estates (automotive, healthcare, real estate)
- + Broad CX coverage beyond reviews (surveys, listings, social)
Trade-offs
- - No public pricing; enterprise quote-based and expensive (reported $3,000-$10,000+/mo)
- - Annual contracts; not transparent for smaller buyers
- - Overkill and cost-prohibitive for SMBs
Notable facts
Concrete, checkable details rather than marketing claims:
- Formerly Reputation.com; quote-based enterprise sales (no public pricing)
- Proprietary Reputation Score / Rep Score metric
- Heaviest adoption in automotive and real estate (~21% each) and healthcare (~10%)
- Reported minimums of $3,000-$5,000/mo, exceeding $10,000/mo for advanced needs
No public affiliate program at the time of writing; this page links to vendor and comparison resources instead.
Sources
The features and facts above on Reputation are drawn from these independent reviews and vendor pages: