Front pricing in 2026: every plan, what it costs and who it suits
Wondering what you'll actually pay for Front? Start here. A shared inbox / customer ops tool, Front comes with paid plans only. The paid plans below reflect its published pricing when this page was written.
A shared inbox that feels like email but works like a collaborative helpdesk. Front keeps things paid-only, so budget for a subscription from day one. Collaborative customer communication hub that blends a shared inbox with the feel of email plus helpdesk workflows.
Plans & pricing tiers
| Plan | Price (approx.) | What's included |
|---|---|---|
| Starter | ~$25/seat/mo | Annual; single channel type, max 10 seats |
| Professional | ~$65/seat/mo | Omnichannel, advanced automation, up to 50 seats |
| Enterprise | ~$105/seat/mo | Most AI included (not Autopilot), advanced permissions |
These numbers are approximate and shift as vendors revise plans, so double-check the latest on the official site before buying.
Prices verified 2026-06-28 from public vendor pricing. Plans and prices change — always confirm on the vendor's own site. No price here is guaranteed.
What you're paying for
What the paid plans put in your hands with Front:
- Collaborative shared inbox that blends email feel with helpdesk workflows
- Omnichannel (email, chat, SMS, social) on higher tiers
- Advanced automations, assignments and internal comments/collaboration
- Analytics and SLA management
- AI add-ons: Copilot, Smart QA, Smart CSAT, and Autopilot (per-resolution)
Not every feature ships on every plan; the tier table shows where each one unlocks.
Which plan to pick
Front is built for customer-ops and team-email collaboration use cases blending email with ticketing. Match that description and the Starter plan (~$25/seat/mo) is where to start; a higher tier earns its cost only when you need customer ops teams.
Is Front worth it?
Paid plans run from roughly $19 to $229 per month (or per seat, depending on the plan). If team email collaboration is your goal, start low: the cheapest paid tier covers it for most users, and customer ops teams is what eventually pushes you up a level. On a tight budget, line the cheapest paid plan up against the alternatives first.
Pricing watch-outs
- AI (Copilot, Smart QA) are paid add-ons (~+$20/seat each) on lower tiers.
- Starter limited to a single channel type and max 10 seats.
- AI add-ons ~+$20/seat each on lower tiers; Autopilot ~$0.89 per resolved case.
Drawn from independent reviews and the vendor's own plan details (see sources below).
Front keeps pricing relatively flat per tier, so the main decision is which plan's features you need rather than how heavily you'll use it.
Pricing FAQ
Does Front have a free plan?
Front is a paid tool without a standing free plan; check its site for any current trial or money-back window.
How much does Front cost?
Its cheapest paid plan, Starter, lists at ~$25/seat/mo. Paid plans run from roughly $19 to $229 per month (or per seat, depending on the plan). The exact bill depends on billing cycle and how many seats or how much usage you need.
Is there a cheaper alternative to Front?
There are cheaper shared inbox / customer ops options that cover the core job; the Front alternatives page lines up their entry costs for you.
Is Front cheaper billed annually?
The summarised prices reflect annual billing where the vendor advertises it; monthly billing is typically higher, so the yearly commitment is the cheaper route if you're confident in the tool.
Which Front plan should I choose?
Most readers in that situation start with the Starter plan (~$25/seat/mo); a higher tier pays off only when you run into customer ops teams.
Sources
The Front plan, price and feature details above are compiled from these vendor pages and independent reviews: